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Business Platform

One platform. Every business.

Unnatio ships ready-made workspaces for more than 80 business types — salons, gyms, car washes, laundries, pharmacies, garages, rentals, real-estate desks, construction and beyond — 22 base verticals built on six domain cores and one shared platform. Bookings, billing, customers, staff and growth in an app that speaks your business, your language and your tax regime: India GST and GCC VAT, in English, Malayalam, Hindi and Arabic with full RTL. Flat per-outlet pricing — no per-seat charges, no commission.

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80+business types, ready-made
6domain cores on one shared platform
4languages, with full RTL
Features

What Unnatio does

Ready-made workspaces for 80+ business types on one shared core — bookings, billing, customers, staff and growth, WhatsApp-first and UPI-native, with one-tap GST and VAT invoices in English, Malayalam, Hindi and Arabic.

80+ ready-made workspaces

Six domain cores — appointment, field service, rental, trade, pipeline and project — power 22 base verticals and their flavors. Each business type opens with its own screens and vocabulary, not a generic CRM.

WhatsApp as a transaction channel

Built on the WhatsApp Cloud API: booking confirmations, dues reminders and two-way approvals — customers confirm bookings and approve estimates with a button, from your own business number.

UPI and local pay, invoice attached

Razorpay UPI QR and payment links for India, Tap Payments with Apple Pay, KNET and mada for the Gulf — every payment tied to a one-tap GST or VAT invoice.

GST + VAT compliance engine

India GST with CGST/SGST/IGST, HSN/SAC and place of supply, GCC VAT with per-outlet TRN — gap-free invoice numbering, credit notes and branded PDF invoices down to 80mm thermal.

Four languages, full RTL

English, Malayalam, Hindi and Arabic across the UI, PDFs and messages — resolved per contact, so a Kochi customer reads Malayalam and a Dubai customer reads Arabic from the same system.

Fail-closed tenancy & audit

Every record is scoped to its organization and outlet by construction, with OTP-first login, role-based access and an append-only, tamper-evident audit log behind payments, refunds and exports.

Built for

Where Unnatio fits best

Appointment businesses — salons, gyms, studios
Field service and AMC — repair shops, garages
Rentals, societies, hostels and landlords
Retail counters, pharmacies and distributors

“One platform that shapes itself to your business.”

Ready-made workspaces for 80+ business types on one shared core — bookings, billing, customers, staff and growth, WhatsApp-first and UPI-native, with one-tap GST and VAT invoices in English, Malayalam, Hindi and Arabic.

Every business

One platform. 80+ business types.

22 base verticals and their flavors, all on one Unnatio core — each workspace opens with its own screens, vocabulary and workflows.

22 of 22 workspaces shown

First waveSalon & SpaChair and room bookings, memberships and prepaid wallets, with WhatsApp reminders and UPI or VAT invoicing.Activity AcademyOne dashboard for dance, music, karate and swimming batches, with WhatsApp-native recurring fee collection.Car Wash & DetailingBay queues, wash subscriptions and vehicle history, booked over WhatsApp and settled on UPI or card.Gym & FitnessMemberships that actually collect: UPI auto-debit, cards, and WhatsApp renewal and failed-payment recovery.Pet GroomingGrooming bookings with pet, breed and coat profiles, WhatsApp reminders, and UPI and tax invoices bundled in.Tailoring & BoutiqueMeasurement recall, cutting to stitching to ready tracking, advance and balance, all moving over WhatsApp.Photography & Wedding StudioMulti-day, multi-crew shoots with album and edit delivery tracking, WhatsApp updates and advance links.Preschool & DaycareWhatsApp daily reports with photos, meals and naps, plus one-tap fee invoices and UPI or card collection.Laundry & Dry-cleaningPer-item intake, rack tracking and pickup or delivery, with offline POS and regional-language receipts.AC & Appliance AMCAMC-first job cards against customer assets, with WhatsApp status pings and UPI collect-on-close.Auto GarageBuild the estimate, get it approved over WhatsApp, collect on UPI, hand over a GST or VAT-clean invoice.Rental PropertyLeases, rent cycles and deposits — WhatsApp and UPI in India, PDC cheques and VAT statements in the Gulf.Hostel, PG & MessBed billing and mess meal-plans as one system, with dues chased over WhatsApp and paid on UPI.Society & ApartmentMaintenance dues over WhatsApp with UPI autopay or PDC and VAT in the Gulf, plus tickets and a gate log.PharmacyMobile-first chemist POS with batch and expiry control, WhatsApp refill reminders and auto GST e-invoices.Warehouse & DistributionBin-level pick and pack with mobile scanning, WhatsApp retailer ordering and dispatch alerts, UPI collection.Real-Estate CRMBroker CRM that ingests Indian and Gulf portal leads, with WhatsApp follow-up and UPI token collection.Travel Agency CRMDay-wise itinerary to payment in one thread: share on WhatsApp, collect an advance, issue a tax voucher.Event ManagementPlanner and vendor CRM for weddings and functions, on milestone collections and GST or VAT invoices.Manufacturing ERPReal work orders, BOMs and WIP instead of a nominal BOM and Excel, with India GST and Gulf VAT built in.Construction ERPSite progress, RA billing and procurement, with an offline site app and WhatsApp updates for the crew.Hotel & Resort PMSRooms, rates and folios for micro-hotels, with un-paywalled WhatsApp guest messaging in Malayalam and Arabic.

Every workspace inherits the same core: WhatsApp-first messaging, UPI and Gulf payments, one-tap GST and VAT invoices, and English, Malayalam, Hindi and Arabic.

Find your fit
Cost of ownership

What Unnatio replaces

Booking or job-card app
Billing and invoicing app
Customer database or CRM
Staff roster and attendance tool
Reporting spreadsheets
One Unnatio subscription

What your team gains

One workspace shaped to your business type — bookings, billing, customers and staff speak your vocabulary.
A sale becomes a GST or VAT invoice, a UPI payment and a WhatsApp receipt in one flow.
Owner reports update themselves from events — revenue, collections and dues aging, live rather than end-of-month.

One flat per-outlet subscription instead of an app per job.

How Unnatio compares

The honest comparison

Every platform below is a credible choice. The difference is what Unnatio is built around: WhatsApp as a transaction channel, flat per-outlet pricing in INR and AED with no per-seat licences, India GST and GCC VAT invoicing in one codebase, and four languages with full RTL — across ready-made workspaces for 80+ business types.

Choose Unnatio when

Unnatio fits businesses that want bookings, billing, customers, staff and growth as one product that ships a ready-made workspace for their business type — WhatsApp-first, UPI and local-pay native, with India GST and GCC VAT invoicing and English, Malayalam, Hindi and Arabic interfaces, at flat per-outlet pricing with no per-seat charges.

Look elsewhere when

Consider ERPNext if you have in-house technical depth and want genuinely free open-source software you host and support yourself. Consider Dynamics 365 Business Central if you are a larger enterprise standardised on the Microsoft stack with a partner budget. Zoho One suits teams that value maximum app breadth over a single data model.

Highlight my needspick up to 5
Capability comparison across the products and alternatives listed below.
CapabilityUnnatioZoho OneOdooERPNextDynamics BC
One product, one data modelYesone platform, one shared coreNo50+ separately built appsYesintegrated app suiteYesone model, ~11 modulesYesfinance-centred core
HR & payroll includedPartlystaff shifts, leave and payroll advancesIncludedpayroll limited to select countriesYeson all-apps plansYesfree, built inNothird-party add-on required
API accessYesdocumented REST APIYesPaid tier onlyCustom planYesopen sourceYes
Multi-company supportYesmulti-outlet, franchise rollupsVariesconfigured app by appPaid tier onlyCustom planYesYes
All modules in base priceYesflat per outlet, every module onConditionalall employees must be licensedPartlyStudio, API and multi-company cost moreYesfree & open sourcePartlyPremium tier adds modules
Self-serve implementationYesready-made workspace, one-tap PWA installYesbut 50+ apps to configurePartner-led$5k to $75k+ typicalSelf-hostedtechnical skill neededPartner-led3 to 9 months typical
Support includedDirectsupport from the team that builds itMixed reviewsslow responses citedLimitedfaster support costs extraCommunityforum-based supportVia partnerbilled separately
Open-source optionNoNoYesCommunity editionYesGPLv3, genuinely freeNo

Comparison reflects publicly available information as of August 2026. Verify current pricing and features with each vendor.

Sources
Unnatio

Frequently asked questions

  • Unnatio is one codebase with a config-driven vertical engine: a manifest per business type relabels objects, statuses and screens — an appointment becomes a job or a class, a stylist becomes a trainer — while every vertical inherits the same tenancy, payments, tax, WhatsApp, reporting and language layers.

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