Unnatio

What Unnatio does

• 80+ ready-made workspaces

  Six domain cores — appointment, field service, rental, trade, pipeline and project — power 22 base verticals and their flavors. Each business type opens with its own screens and vocabulary, not a generic CRM.

• WhatsApp as a transaction channel

  Built on the WhatsApp Cloud API: booking confirmations, dues reminders and two-way approvals — customers confirm bookings and approve estimates with a button, from your own business number.

• UPI and local pay, invoice attached

  Razorpay UPI QR and payment links for India, Tap Payments with Apple Pay, KNET and mada for the Gulf — every payment tied to a one-tap GST or VAT invoice.

• GST + VAT compliance engine

  India GST with CGST/SGST/IGST, HSN/SAC and place of supply, GCC VAT with per-outlet TRN — gap-free invoice numbering, credit notes and branded PDF invoices down to 80mm thermal.

• Four languages, full RTL

  English, Malayalam, Hindi and Arabic across the UI, PDFs and messages — resolved per contact, so a Kochi customer reads Malayalam and a Dubai customer reads Arabic from the same system.

• Fail-closed tenancy & audit

  Every record is scoped to its organization and outlet by construction, with OTP-first login, role-based access and an append-only, tamper-evident audit log behind payments, refunds and exports.