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AI Customer Conversations

12 channels. One AI brain.

Chatori is the AI-first conversation OS: WhatsApp, RCS, Instagram, Messenger, TikTok, SMS, email, Telegram, Viber and more unified in one inbox, worked by nine prebuilt AI Employees that book appointments, sell products, recover carts and collect payments. Every AI reply is grounded in your own knowledge base and scored for trust before it sends — anything uncertain is held for a human, and handoffs arrive with the full conversation context. Built for India and MENA, fluent in the way your customers actually type — Hinglish, Arabizi and more.

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12channels in one inbox
9prebuilt AI Employee roles
30+automation node kinds
Features

What Chatori does

Twelve messaging channels — WhatsApp first — in one inbox, worked by nine prebuilt AI Employees that book, sell, collect and support, with cited answers, a trust score on every AI reply and context-preserved human handoff.

One inbox, 12 channels

WhatsApp-first with RCS, Instagram, Messenger, TikTok, SMS, email, Telegram, Viber, Line, web chat and voice — every conversation lands in one place, on one contact record.

Nine AI Employees

Prebuilt roles — SDR, CSR, Booker, Cart-Recovery, Collector, Reactivator, Receptionist, Survey Runner, Onboarder — each with its own guardrails and goal, orchestrated by an intent router.

Answers you can trust

A RAG knowledge base answers from your own documents with cited sources, and an AI Trust Score grades every reply for grounding — low scores are held for human review instead of sent.

Visual flow automation

An automation builder with more than 30 node kinds — message and order triggers, templates and carousels, logic and A/B splits, data calls and AI steps — no code required.

Payments that retry themselves

A UPI retry waterfall walks failed payments through GPay, PhonePe and Paytm deep links to hosted checkout and cash on delivery, logging every attempt.

Speaks your customer's mix

Code-mixed language fluency — Hinglish, Arabizi and more — plus voice-note comprehension and voice AI with mandatory AI disclosure, and human handoff that keeps the whole context.

Built for

Where Chatori fits best

D2C and e-commerce brands on WhatsApp
Appointment and service businesses
Support teams unifying scattered inboxes
Collections and cart-recovery teams

“The AI-first conversation OS.”

Twelve messaging channels — WhatsApp first — in one inbox, worked by nine prebuilt AI Employees that book, sell, collect and support, with cited answers, a trust score on every AI reply and context-preserved human handoff.

Cost of ownership

What Chatori replaces

Separate WhatsApp, Instagram and email inboxes
Standalone chatbot builder
Manual payment-link follow-ups
Broadcast tool with no attribution
Spreadsheet CRM for chat leads
One Chatori subscription

What your team gains

Twelve channels land in one inbox on one contact record, worked by AI Employees with human handoff.
Every AI reply is grounded in your knowledge base and trust-scored before it sends.
Failed UPI payments retry themselves through a waterfall of payment options, logged attempt by attempt.

One conversation OS instead of a channel-by-channel stack.

Chatori

Frequently asked questions

  • Twelve channels through one adapter layer: WhatsApp Business, RCS, Instagram DM, Messenger, TikTok DM, SMS, email, Telegram, Viber, Line, web chat and voice — WhatsApp-first, because that is where India and MENA customers actually are.

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See Chatori on your own workflows

Tell us where to reach you and we will set up a walkthrough of Chatori around the way your organisation works.

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