Chatori
12 channels. One AI brain.
Twelve messaging channels — WhatsApp first — in one inbox, worked by nine prebuilt AI Employees that book, sell, collect and support, with cited answers, a trust score on every AI reply and context-preserved human handoff.
What Chatori does
One inbox, 12 channels
WhatsApp-first with RCS, Instagram, Messenger, TikTok, SMS, email, Telegram, Viber, Line, web chat and voice — every conversation lands in one place, on one contact record.
Nine AI Employees
Prebuilt roles — SDR, CSR, Booker, Cart-Recovery, Collector, Reactivator, Receptionist, Survey Runner, Onboarder — each with its own guardrails and goal, orchestrated by an intent router.
Answers you can trust
A RAG knowledge base answers from your own documents with cited sources, and an AI Trust Score grades every reply for grounding — low scores are held for human review instead of sent.
Visual flow automation
An automation builder with more than 30 node kinds — message and order triggers, templates and carousels, logic and A/B splits, data calls and AI steps — no code required.
Payments that retry themselves
A UPI retry waterfall walks failed payments through GPay, PhonePe and Paytm deep links to hosted checkout and cash on delivery, logging every attempt.
Speaks your customer's mix
Code-mixed language fluency — Hinglish, Arabizi and more — plus voice-note comprehension and voice AI with mandatory AI disclosure, and human handoff that keeps the whole context.
Built for
- D2C and e-commerce brands on WhatsApp
- Appointment and service businesses
- Support teams unifying scattered inboxes
- Collections and cart-recovery teams
What it replaces
- Separate WhatsApp, Instagram and email inboxes
- Standalone chatbot builder
- Manual payment-link follow-ups
- Broadcast tool with no attribution
- Spreadsheet CRM for chat leads
One conversation OS instead of a channel-by-channel stack.