Works with what you already use

Cliniva connects directly to the Meta WhatsApp Cloud API using the clinic's own credentials, so receipts, booking confirmations and queue-token messages come from the clinic's number. Unnatio is built the same way, with confirmations, dues reminders and two-way approvals — a customer confirms a booking or approves an estimate with a button — as part of the platform core rather than an add-on. Chatori treats WhatsApp Business as the first of its twelve channels. Getting the number and credentials in place is part of onboarding, and we walk you through it.

One of the twelve channels Chatori unifies through a single adapter layer, so an Instagram conversation carries the same contact record, AI Employee routing and context-preserved human handoff as a WhatsApp one. Marqeva counts Instagram among the nine social platforms it schedules, approves and monitors, with a unified inbox and sentiment analysis.

Messenger is one of Chatori's twelve channels. The intent router classifies the conversation and hands it to the right prebuilt role — SDR, Booker, Collector and the rest — and anything the AI Trust Score grades as poorly grounded is held for a human instead of sent.

RCS sits in Chatori's channel layer next to WhatsApp, so the same visual automation — more than thirty node kinds, from message and order triggers to templates, carousels, logic splits and AI steps — drives it without a separate build.

Telegram is one of the twelve channels in Chatori's adapter layer. Knowledge-base answers are generated from your own uploaded documents with cited sources here exactly as they are on WhatsApp.

Viber is one of Chatori's twelve channels. It shares the inbox, the AI Employee roles and the human handoff — a handoff that arrives with the full conversation, not a fragment.

Line is one of Chatori's twelve channels through the same adapter layer, so it inherits the unified inbox, the automation builder and the trust scoring rather than needing its own set of rules.

TikTok DM is one of Chatori's twelve channels, so a comment that turns into a sale does not have to leave the system. Marqeva counts TikTok among its nine managed social platforms, with scheduling, a draft-to-approval workflow and account health monitoring.

SMS is one of Chatori's twelve channels through the same adapter layer. We do not publish a fixed list of SMS gateways here, because the sensible one depends on your country and on whose account the sending sits in — ask us and we will answer for your exact setup rather than name a provider on a web page.

Email is one of Chatori's twelve channels, so a thread that starts in an inbox continues on the same contact record as the WhatsApp message before it. In Marqeva, email is one of the eleven to fourteen platform-specific formats the Content Atomizer produces from a single long-form piece, and one of the routes bulk personalised video is distributed over.

Teachers schedule a session on the Learnatio timetable, students join through Google Meet and mark themselves present through a self-checkin flow — so attendance is a by-product of the class rather than a register somebody types up afterwards. Each role then sees attendance on its own calendar, with trend charts.

Learnatio gives every role its own calendar, Cliniva runs appointments and walk-in token queues, and Unnatio schedules bookings — all inside the product, and all working today. Two-way sync with Google Calendar is not built and we have not put a date on it. If your team genuinely lives in Google Calendar, tell us and we will tell you what connecting it would involve rather than quietly showing you the logo.

Unnatio issues UPI QR codes and payment links, with every payment tied to a one-tap GST or VAT invoice. Chatori runs a UPI retry waterfall: a failed payment is walked through GPay, PhonePe and Paytm deep links to a hosted checkout and, last of all, cash on delivery — with every attempt logged rather than lost.

Razorpay carries UPI QR and payment links for Indian outlets, and the payment is tied to the GST invoice it settles — CGST/SGST/IGST split, HSN/SAC, place of supply, gap-free numbering. Two rails, two markets: Razorpay and UPI in India, Tap Payments in the Gulf.

Tap Payments carries card and wallet payments for Gulf outlets, including Apple Pay, KNET and mada. As in India, the payment and the invoice are one flow rather than two systems reconciled later: a one-tap VAT invoice with the per-outlet TRN, gap-free numbering and credit notes.

Unnatio produces India GST invoices today: CGST/SGST/IGST splits, HSN/SAC, place-of-supply rules, gap-free invoice numbering, credit notes and branded PDFs down to 80mm thermal. Posting a JSON payload to an Invoice Registration Portal is designed into that invoice spine and sits on the roadmap — it is not shipped, and a PDF export is not a structured e-invoice however neat it looks. The useful work before a mandate reaches you is getting numbering, credit notes and tax fields clean, and that part is real today. Background and the published thresholds are on /compliance.

Unnatio already issues GCC VAT tax invoices with a per-outlet TRN, gap-free numbering, credit notes and branded PDF invoices — which is the sequential, non-deletable invoice data an Accredited Service Provider needs in order to have something clean to submit. PINT AE submission over the Peppol network is designed into that spine and sits on the roadmap; it is not shipped today. You cannot join the network yourself either: appointing a Ministry-accredited service provider is a legal step with its own deadline, ahead of go-live. The published dates are on /compliance.

An HL7 inbox for lab instruments ships in Cliniva's enterprise lab module, feeding the order-to-verified-report flow — order, result, verify, release — with a hard gate that opens a report only once it has been verified and paid. Reference ranges, test packages, referrer tracking and PDF reports sit in the same module.

ABDM and ABHA linkage, along with telemedicine, are on Cliniva's roadmap rather than in the product today. What is live is the part underneath: multi-branch clinics on one shared patient database, with per-branch stock, rosters and cash counters, and GST tax invoices built to CGST Rule 46.

Marqeva runs WhatsApp commerce with catalog sync and abandoned-cart recovery, and Chatori triggers automations on message and order events — both working from the catalog held inside the product. A direct connector to a Shopify or WooCommerce store is not built, and we have not put a date on it. If your catalog lives in one of those, tell us what you run and we will tell you what connecting it would actually involve.

Learnatio has CSV bulk import for students, teachers and fees. Cliniva takes pharmacy purchase entry by CSV import, with GST per line. Marqeva takes a CSV to generate hundreds of name- and company-personalised videos. Beyond those, send us a sample of what you keep — spreadsheets, exports from your current system, paper registers — and we will tell you what maps cleanly and what has to be re-entered. We would rather say that up front than discover it at go-live.

Unnatio ships a documented REST API, and it treats an export as an audited action in its own right — written into the append-only, tamper-evident log that sits behind payments, refunds and exports, scoped to its organisation and outlet. What we will not promise is a universal one-click export across every product: ask us which exports exist for the product you would be on, and we will tell you before you sign rather than after.